FAQ


Shipping

Domestic Shipping

Orders placed before 12pm M-F, will begin processing the same day and will ship within 24 hours. Business days do not include weekends and Holidays. Online orders typically arrive 4-6 business days after the order is received and payment is confirmed. 

International Shipping 

International shipping rates apply.

 Customs Duties & Other Fees 

Customer is responsible for any other shipping fees once the product leaves our boutique.

Returns

How to Return  

We ALWAYS want you to be happy with your purchases! We will do our best to process your exchange when sent back within 15 days of purchase. 

Online Returns are accepted up to 15 days from customer order date for store credit ONLY. Discounted Items are FINAL sale. Worn or damaged items will NOT be refunded.

Current Sales cannot be applied to previous purchases. Discounted items are FINAL SALE.

Email vrosecare@gmail.com to start your return process.

 

Damaged or Incorrect Items  

Email vrosecare@gmail.com and we will take care of it for you!